1. What Personal Data We Collect

When you use the contact form, we collect only the information necessary to understand and respond to your enquiry. This includes your name, email address, selected service direction and the content of your message.

Our web server may also automatically process limited technical information, such as your IP address, browser type and server log data, to maintain the security and reliable operation of the website.

2. Purpose and Legal Basis for Processing

We process your personal data solely to evaluate your enquiry, provide a relevant response and communicate with you effectively.

• Legitimate interests (Article 6(1)(f) GDPR): responding to business enquiries and operating and securing our website.
• Steps prior to entering into a contract (Article 6(1)(b) GDPR): where your enquiry concerns a quote, service or business partnership.
• Legal obligations: where processing is necessary to comply with applicable law.

3. How Long We Keep Your Data

We retain personal data only for as long as necessary to resolve your enquiry. General enquiries are normally deleted within 24 months after the communication has concluded, unless a longer period is required by law or needed to establish, exercise or defend legal claims.

If your enquiry results in a business relationship or contract, we may retain the relevant data for the duration of that relationship and in accordance with applicable statutory retention periods, including tax and accounting requirements.

4. Data Sharing and Third Parties

Astakida OÜ does not sell, rent or trade your personal data. Access is limited to Astakida personnel and trusted providers that are necessary to operate our website and business communications, including our website-hosting and email-service providers.

5. International Data Transfers

Your data is primarily stored and processed within the European Economic Area (EEA). If a service provider processes data outside the EEA, we use safeguards required by applicable data-protection law, such as adequacy decisions or Standard Contractual Clauses where appropriate.

6. Your Data Protection Rights

Subject to the conditions and limits set by applicable law, you may request access to your personal data, correction of inaccurate data, deletion, restriction of processing, objection to processing or data portability. To exercise these rights, contact us at . We will respond without undue delay and normally within one month.

7. Right to Lodge a Complaint

If you believe that we have processed your personal data in violation of applicable data-protection law, you may lodge a complaint with the supervisory authority in your EU country of residence or with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon).

8. Changes to this Privacy Policy

We keep this Privacy Policy under regular review and will publish updates on this page when our services or applicable law change.